Privacy Policy

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you have requested, when we have your permission, or under the following circumstances: It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law. We transfer information about you if Telemedlab is acquired by or merged with another company. In this event, Telemedlab will notify you before information about you is transferred and becomes subject to a different privacy policy.

Personal info

When you register for TeleMedLab, we ask for information such as your   Name, Email address, Cell phone number, Billing address,  and/or credit card information.

Telemedlab uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

Or for the following specific purposes mentioned below: 

 Name:   Name to establish the identity of users and maintain their accounts.

 Email:   Email ID to send you transaction and order-related notifications to help you with resetting passwords and/or login purposes. 

 Address:   Address to facilitate home delivery of goods and for billing purposes.

 Phone numbers:   Phone numbers for login purposes and to show them on the profile or to contact you.

Photos and Videos

We collect Prescription images in some cases as mandated by the law. We do not collect video files.

Files and docs

 PDFs:  We allow uploading of prescriptions in PDF format. We do not collect any other files.

Data Retention

We retain your personal information only for as long as necessary to provide our services, maintain your account, process orders and transactions, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

When you request deletion of your account, we will delete or anonymize your personal information and associated account data, except for information that we are required or permitted to retain under applicable laws, regulations, fraud prevention, security, or legitimate business requirements.

Prescription images, uploaded documents, order information, and other account-related information will be deleted or anonymized as part of the account deletion process, subject to any legally required retention period.


Account and Data Deletion

You may request deletion of your CarenSave account and associated personal data at any time.

To request deletion of your account and data, please contact us at:

Email: ptjadav@gmail.com

Please include your registered mobile number or email address and mention "Account Deletion Request" in the subject line.

Upon receiving a valid deletion request, we will verify the request and delete or anonymize the personal information associated with your account, including account information, profile information, uploaded prescriptions/documents, and other associated data, subject to information that we are legally required to retain.

If any information must be retained for legal, regulatory, security, fraud-prevention, or dispute-resolution purposes, we will retain only the information necessary for that purpose and delete it when the applicable retention requirement expires.

COOKIES
A cookie is a small amount of data, which often includes an anonymous unique identifier, sent to your browser from a website 's computer and stored on your computer's hard drive.

COOKIES ARE REQUIRED TO USE THE TELEMEDLAB SERVICE.
We use cookies to record current session information but do not use permanent cookies. You are required to log in to your Telemedlab Project Site after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

DATA STORAGE
Telemedlab  uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Telemedlab. Although Telemedlab owns the code, databases, and all rights to the Telemedlab application, you retain all rights to your data. Telemedlab may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.

CHANGES
Telemedlab  may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Telemedlab primary account holder account or by placing a prominent notice on our site.